BALDRIGE CORE VALUES and CONCEPTS
Click on any Core Value below to link to its description and role in achieving organizational performance excellence
Baldrige Core Values
Baldrige Award Core Values for business, education, health care and the government (public sector) including military and other nonprofits
The Baldrige Criteria are built upon the following set of interrelated Core Values and Concepts:
BALDRIGE CORE VALUES and CONCEPTS
Click on any Core Value below to link to its description and role in achieving organizational performance excellence
Thank you for using the only truly integrated version of the Baldrige Core Values available anywhere. Paul
These values and concepts are described in detail when you click on them above They are embedded beliefs and behaviors found in high-performing organizations. They are the foundation for integrating key business requirements within a results-oriented framework that creates a basis for action and feedback.
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria at the B21 Home Page in a more practical format approved by more than 20 national award programs
2012 Baldrige Criteria for Performance Excellence - basic versions
See the hundreds of Criteria requirements that have been deleted from the previous versions
2012 Baldrige Criteria Response Templates . . . accelerating excellence
Live, interactive, and free Web Demo
Please contact me to set up a no charge live Web Demo. This session is interactive. So, you and your colleagues can ask questions and 'test drive' the templates. If you have 5 minutes, there is no better way to see what you are getting.
New for 2012: Thanks to user feedback, the Criteria Response Templates are now linked directly to the areas of the Criteria they address
April 2012 Global Excellence Conference in Dubai
Dr. Curt Reimann (Father of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking on the events announcement
Classic 'Quality Gurus Summit' photo (Click on photo for larger version)
Baldrige Core Values Quiz
Q: Which two Core Values appear to actually be duplicates?
A: Visionary Leadership and Focus on the Future. Not only do their titles appear to have a similar focus but, most the terms used within the description of each Core Value are identical. Take a look and see if you agree.
Q: Which Core Value was previously two Core Values?
A: Valuing Workforce Members and Partners. These two stakeholders (Workforce and Partners/Suppliers) each had their own Core Value until they were lumped together into one in 2000. Read the words and you'll agree that they still are separate Core Values. Hopefully, this will change in the 2011 Criteria.
Q: Did the Core Values always exist? Yes or No
A: No. The first version of the Criteria was published in 1988. The first time for the Core Values was 1991. they were initially "Key Concepts". The title was changed to "Core Values and Concepts" in 1992 and that remains the official title today.
Q: 'Continuous Improvement' was a Core Value for 9 years. What year was it discontinued?
A: 2000 Note: Baldrige uses but does not define the terms: "continuous improvement", "discontinuous improvement", "incremental improvement", "non-incremental improvement", and "breakthrough improvement"Q: Was 'Fast Response' ever a Core Value?
A: Yes. "Fast Response" was one of the initial Core Values in 1991. It was discontinued in 2000.
Q: Was 'Design Quality and Prevention' ever a Core Value?
A: Yes. It was a Core Value for 9 years before being discontinued in 2000. In fact, 1999 was the last year that the word "quality" has been used in the Core Values because the word 'quality' was also deleted from the Customer-Driven Quality Core Value that year.
Q: The current 'Societal Responsibility' Core Value was previously known as: a) Public Responsibility; b) Social Responsibility; c) Company Responsibility; or d) Corporate Responsibility?
A: All of the above answers are correct. In fact, after 'Public Responsibility was replaced by 'Corporate Responsibility' in 1993, it later made a comeback and replaced 'Company Responsibility' in 2000. In 2003, 'Public Responsibility' was discontinued for the second time.
Q: Are the Core Values prescriptive?
A: Yes. Unlike the Criteria and the Feedback Reports sent to applicants, the Core Values are prescriptive.