Baldrige Criteria Item 7.6 - Leadership Outcomes

2010 Baldrige Criteria Item 7.6 (Leadership Outcomes) - Integrated Version

Item 7.6 - Leadership Outcomes (70 pts.)                                                                                                                                                         Results

What are your LEADERSHIP RESULTS?

Summarize your organization’s KEY GOVERNANCE and SENIOR LEADERSHIP RESULTS, including evidence of strategic plan accomplishments, fiscal accountability, legal compliance, ETHICAL BEHAVIOR, SOCIETAL RESPONSIBILITY, and support of KEY communities.

SEGMENT your RESULTS by organizational units, as appropriate. Include appropriate COMPARATIVE data. Provide data and information to answer the following questions: 7.6a. Leadership and Societal Responsibility RESULTS (1)   What are your RESULTS for KEY MEASURES or INDICATORS of accomplishment of your organizational strategy and ACTION PLANS? (2)   What are your KEY current findings and TRENDS in KEY MEASURES or INDICATORS of GOVERNANCE and fiscal accountability, both internal and external, as        appropriate? (3)   What are your RESULTS for KEY MEASURES or INDICATORS of regulatory and legal compliance? (4)   What are your RESULTS for KEY MEASURES or INDICATORS of ETHICAL BEHAVIOR and of STAKEHOLDER trust in the SENIOR LEADERS and GOVERNANCE        of your organization? What are your RESULTS for KEY MEASURES or INDICATORS of breaches of ETHICAL BEHAVIOR? (5)   What are your RESULTS for KEY MEASURES or INDICATORS of your organization’s fulfillment of its SOCIETAL RESPONSIBILITIES and your organization’s support        of its KEY communities?

Notes: N1. MEASURES or INDICATORS of strategy and ACTION PLAN accomplishment (7.6a[1]) should address your STRATEGIC OBJECTIVES and GOALS identified in 2.1b(1) and your ACTION PLAN PERFORMANCE MEASURES and PROJECTED PERFORMANCE identified in 2.2a(6) and 2.2b, respectively. N2. Responses to 7.6a(2) might include financial statement issues and risks, important internal and external auditor recommendations, and management’s responses to these matters. For some nonprofit organizations, RESULTS of IRS 990 audits also might be included. N3. Regulatory and legal compliance RESULTS (7.6a[3]) should address requirements described in 1.2b. WORKFORCE-related occupational health and safety RESULTS (e.g., Occupational Safety and Health Administration [OSHA] reportable incidents) should be reported in 7.4a(4). N4.For examples of MEASURES of ETHICAL BEHAVIOR and STAKEHOLDER trust (7.6a[4]), see Item 1.2, Note 4. N5. Responses to 7.6a(5) should address your organization’s SOCIETAL RESPONSIBILITIES discussed in 1.2b(1) and 1.2c(1), as well as support of the KEY communities discussed in 1.2c(2). MEASURES of contributions to societal well-being might include reduced energy consumption; the use of renewable energy resources, recycled water, and alternative APPROACHES to conserve resources (e.g., increased audio and video conferencing); and the global use of enlightened labor practices.

For additional description of this Item, see 7.6 Leadership Outcomes Description.