2010 Baldrige integrated Health Care Criteria

Item 7.3 - Financial and Market Outcomes (70 pts.)                                                                                                                                      Results

What are your financial and marketplace PERFORMANCE RESULTS?

Summarize your organization’s KEY financial and marketplace PERFORMANCE RESULTS by market SEGMENTS or PATIENT and STAKEHOLDER groups, as appropriate.

Include appropriate COMPARATIVE data.

Provide data and information to answer the following questions:

7.3a. Financial and Market RESULTS

(1)     What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of financial PERFORMANCE, including aggregate MEASURES of financial return, financial viability, or budgetary PERFORMANCE, as appropriate?

(2)     What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of marketplace PERFORMANCE, including market share or position, market and market share growth, and new markets entered, as appropriate?          

Note:

N1. Responses to 7.3a(1) might include aggregate MEASURES of financial return, such as return on investment (ROI), operating margins, profitability, or profitability by market SEGMENT or PATIENT and STAKEHOLDER group. Responses also might include MEASURES of financial viability, such as liquidity, debt-to-equity ratio, days cash on hand, asset utilization, cash flow, and bond ratings (if appropriate). MEASURES should relate to the financial MEASURES reported in 4.1a(1) and the financial management APPROACHES described in Item 2.2.

For additional description of this Item, see 7.3 Financial and Market Outcomes Description.

Note: Blue words above are hyperlinks; Red words above were added for the 2009 - 2010 Baldrige INTEGRATED Health Care Criteria

Return to the Baldrige Health Care Criteria Framework

Baldrige Health Care Framework

Thank you for using the only truly integrated form of the Baldrige Health Care Criteria available anywhere.  Paul Steel

New: Baldrige Health Care Excellence Tools and Resources - Your Source for Achieving Unsurpassed Excellence

EXCELLENCE RESOURCES

BALDRIGE  STORE

TRAINING

BEST PRACTICE PROCESSES

CRITERIA RESPONSE TEMPLATES

APPLICATION SUPPORT

BALDRIGE INTERNATIONAL

SEMINARS CONFERENCES

INTEGRATED EXCELLENCE SYSTEMS

EXCELLENCE TOOLS

INTEGRATED CRITERIA

CONSULTING

ASSESSMENT

COMPARISON METRICS

CASE STUDIES

SITE VISIT PREP

BALDRIGE INTEGRATOR

ABOUT US