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Item 7.4 - Workforce-Focused Outcomes (70 pts.) Results |
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What are your
WORKFORCE-focused
performance
RESULTS? |
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Summarize your
organization’s
KEY
WORKFORCE-focused
RESULTS
for
WORKFORCE ENGAGEMENT
and for your
WORKFORCE
environment.
SEGMENT your
RESULTS to address the
DIVERSITY of your
WORKFORCE and to address your
WORKFORCE groups and
SEGMENTS, as appropriate.
Include
appropriate
COMPARATIVE
data.
Provide data
and information to answer the following questions:
(1)
What are your current
LEVELS and
TRENDS in
KEY
MEASURES or
INDICATORS of
WORKFORCE ENGAGEMENT and
WORKFORCE
satisfaction?
(2) What are your current
LEVELS and
TRENDS in
KEY
MEASURES or
INDICATORS of
WORKFORCE
and leader development?
(3)
What are your current
LEVELS and
TRENDS in
KEY
MEASURES of
WORKFORCE CAPABILITY and
CAPACITY, including staffing
LEVELS and appropriate skills?
(4)
What are your current
LEVELS and
TRENDS in
KEY
MEASURES or
INDICATORS of your
WORKFORCE climate, including
WORKFORCE health, safety, and
security and
WORKFORCE services and benefits, as
appropriate? |
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Notes:
N1.
RESULTS
reported in this Item should relate to
PROCESSES described in
Category 5. Your
RESULTS should be responsive to
KEY
work
process needs described in
Category 6 and to
your organization’s
ACTION PLANS and human resource
or
WORKFORCE plans described in
Item
2.2.
N2.
Responses to 7.4a(1)
should include
MEASURES and
INDICATORS identified in response to
5.1c(1).
N3.
Results for paid staff, independent practitioners,
volunteers, and health profession students should be
included, as appropriate. |
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For additional description of this Item, see
7.4 Workforce-Focused Outcomes Description. |
Note:
Blue
words above are hyperlinks;
Red
words above were added for the
2009 - 2010 Baldrige
Return to the Baldrige Health Care Criteria Framework
Thank you for using the only truly integrated form of the Baldrige Health Care Criteria available anywhere. Paul Steel