2010 Baldrige integrated Health Care Criteria

Item 7.6 - Leadership Outcomes (70 pts.)                                                                                                                                                              Results

 

What are your LEADERSHIP RESULTS?

 

Summarize your organization’s KEY GOVERNANCE and SENIOR LEADERSHIP RESULTS, including evidence of strategic plan accomplishments, fiscal accountability, legal compliance, ETHICAL BEHAVIOR, social responsibility, support of KEY communities, and community health.

SEGMENT your RESULTS by organizational units, as appropriate.

Include appropriate COMPARATIVE data.

Provide data and information to answer the following questions:

7.6a. Leadership and Societal Responsibility RESULTS

(1)     What are your RESULTS for KEY MEASURES or INDICATORS of accomplishment of your organizational strategy and ACTION PLANS?

(2)     What are your KEY current findings and TRENDS in KEY MEASURES or INDICATORS of GOVERNANCE and fiscal accountability, both internal and external, as appropriate?

(3)     What are your RESULTS for KEY MEASURES or INDICATORS of organizational accreditation, assessment, and regulatory and legal compliance?

(4)     What are your RESULTS for KEY MEASURES or INDICATORS of ETHICAL BEHAVIOR and of STAKEHOLDER trust in the SENIOR LEADERS and GOVERNANCE of your organization?

What are your RESULTS for KEY MEASURES or INDICATORS of breaches of ETHICAL BEHAVIOR?

(5)     What are your RESULTS for KEY MEASURES or INDICATORS of your organization’s fulfillment of its societal responsibilities, your organization’s support of its KEY communities, and your organization’s contribution to community health?            

 

Notes:

N1. MEASURES or INDICATORS of strategy and ACTION PLAN accomplishment (7.6a[1]) should address your STRATEGIC OBJECTIVES and GOALS identified in 2.1b(1) and your ACTION PLAN PERFORMANCE MEASURES and PROJECTED PERFORMANCE identified in 2.2a(6) and 2.2b, respectively.

N2. Responses to 7.6a(2) might include financial statement issues and risks, important internal and external auditor recommendations, and management’s responses to these matters. For some nonprofit organizations, RESULTS of IRS 990 audits also might be included.

N3. Accreditation, assessment, and regulatory and legal compliance RESULTS (7.6a[3]) should address requirements described in 1.2b. WORKFORCE-related occupational health and safety RESULTS (e.g., Occupational Safety and Health Administration [OSHA] reportable incidents) should be reported in 7.4a(4).

N4.For examples of MEASURES of ETHICAL BEHAVIOR and STAKEHOLDER trust (7.6a[4]), see Item 1.2, Note 5.

N5. Responses to 7.6a(5) should address your organization’s societal responsibilities discussed in 1.2b(1) and 1.2c(1), as well as support of the KEY communities discussed in 1.2c(2) and contributions to community health discussed in 1.2c(3). MEASURES of contributions to societal well-being might include reduced energy consumption; the use of renewable energy resources, recycled water, and alternative APPROACHES to conserve resources (e.g., increased audio and video conferencing); and the global use of enlightened labor practices.

 

For additional description of this Item, see 7.6 Leadership Outcomes Description.

 

Note: Blue words above are hyperlinks; Red words above were added for the 2009 - 2010 Baldrige INTEGRATED Health Care Criteria

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