7.1 Student Learning and Process Outcomes

7.1 Student and Process Outcomes: 2012 Baldrige Education Criteria for Performance Excellence

2011 ED 7.1 Student Learning and Process Outcomes

Text additions to this Item of the 2012 Education Criteria are highlighted in yellow below

2011 ED 7.1 Additions

 

Scoring Conundrum

The Student Learning Outcomes (100 pts. in 2010) were combined with the Process Effectiveness Outcomes (70 pts. in 2010) and the Strategy Effectiveness Outcomes (~15 pts. in 2010) but their total of 185 pts. was reduced 65 pts. to 120 pts. None of the Criteria questions changed significantly from 2010 but the number of points was reduced over 35%. Does this mean that Baldrige has learned that the validated edge of good management practice now decrees that product, process, and strategy effectiveness results are decidedly less important to improving competitiveness?

 

 

2012 Baldrige Education Criteria Navigator

Click on the Education Criteria Navigator below to see all the additions and deletions - here at B21 and only here

P

Preface: Organizational Profile

 

P.1

Organizational Description

 

P.2

Organizational Situation

Category and Items

Point Values

1

Leadership

120

 

1.1

Senior Leadership

  70

 

1.2

Governance and Societal Responsibilities

  50

2

Strategic Planning

85

 

2.1

Strategy Development

  40

 

2.2

Strategy Implementation

  45

3

Customer Focus

85

 

3.1

Voice of the Customer

  45

 

3.2

Customer Engagement

  40

4

Measurement, Analysis, and Knowledge Management

90

 

4.1

Measurement, Analysis, and Improvement of Organizational Performance

  45

 

4.2

Management of Information, Knowledge, and Information Technology

  45

5

Workforce Focus

85

 

5.1

Workforce Environment

  40

 

5.2

Workforce Engagement

  45

6

Operations Focus

85

 

6.1

Work Systems

  45

 

6.2

Work Processes

  40

7

Results

450

 

7.1

Student Learning and Process Outcomes

120

 

7.2

Customer-Focused Outcomes

  90

 

7.3

Workforce-Focused Outcomes

  80

 

7.4

Leadership and Governance Outcomes

  80

 

7.5

Budgetary, Financial and Market Outcomes

  80

 

 

TOTAL POINTS

1,000

Baldrige Education Criteria

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Essentials:

Criteria made more Practical

Core Values

Scoring System

Feedback Reports

All (40+)
Case Studies

Glossary of Terms

                         

Tools:

Criteria Templates

Winnersí Applications

OrgProfiler  

Guides to Improvement

Metrics - Benchmarks

Best Systems & Processes

                         

Core Competencies:

 

Accelerating Improvement

Training

Speaking - Presenting

Assessing

Site Visit Preparation

Aligning - Integrating

                         

Special Focus:

 

Baldrige Model

Education

Health Care

Public Sector

Private Sector

International

 
MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined . . . Paul Steel

 

BALDRIGE EDUCATION CORE VALUES

Core Values

 


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2012 Baldrige Education Criteria Item 7.1 Product and Process Outcomes