7.4 Leadership and Governance Outcomes

7.4 Leadership and Governance Outcomes: 2012 Baldrige Education Criteria for Performance Excellence

2011 ED 7.4 Leadership and Governance Outcomes

Text additions to this Item of the 2012 Education Criteria are highlighted in yellow below

2011 ED 7.4 Additions

Deletions from the previous Education Criteria

 

The following Criteria question has been deleted from the "LEADERSHIP  and GOVERNANCE OUTCOMES" Item:

Scoring Observation

Baldrige apparently sees the new 7.4a[1] question related to communication and engagement of the workforce with the vision and values as significantly more important than the previous strategy effectiveness results which they replaced because the total number of points increased 10 points from 70 to 80 while other Criteria questions remained the same. This raises an interesting logic-related question because strategy effectiveness often includes workforce engagement as a subset metric.

 

 

2012 Baldrige Education Criteria Navigator

Click on the Education Criteria Navigator below to see all the additions and deletions - here at B21 and only here

P

Preface: Organizational Profile

 

P.1

Organizational Description

 

P.2

Organizational Situation

Category and Items

Point Values

1

Leadership

120

 

1.1

Senior Leadership

  70

 

1.2

Governance and Societal Responsibilities

  50

2

Strategic Planning

85

 

2.1

Strategy Development

  40

 

2.2

Strategy Implementation

  45

3

Customer Focus

85

 

3.1

Voice of the Customer

  45

 

3.2

Customer Engagement

  40

4

Measurement, Analysis, and Knowledge Management

90

 

4.1

Measurement, Analysis, and Improvement of Organizational Performance

  45

 

4.2

Management of Information, Knowledge, and Information Technology

  45

5

Workforce Focus

85

 

5.1

Workforce Environment

  40

 

5.2

Workforce Engagement

  45

6

Operations Focus

85

 

6.1

Work Systems

  45

 

6.2

Work Processes

  40

7

Results

450

 

7.1

Student Learning and Process Outcomes

120

 

7.2

Customer-Focused Outcomes

  90

 

7.3

Workforce-Focused Outcomes

  80

 

7.4

Leadership and Governance Outcomes

  80

 

7.5

Budgetary, Financial and Market Outcomes

  80

 

 

TOTAL POINTS

1,000

Baldrige Education Criteria

 

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Essentials:

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Scoring System

Feedback Reports

All (40+)
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Glossary of Terms

                         

Tools:

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Winnersí Applications

OrgProfiler  

Guides to Improvement

Metrics - Benchmarks

Best Systems & Processes

                         

Core Competencies:

 

Accelerating Improvement

Training

Speaking - Presenting

Assessing

Site Visit Preparation

Aligning - Integrating

                         

Special Focus:

 

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Education

Health Care

Public Sector

Private Sector

International

 
MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined . . . Paul Steel

 

BALDRIGE EDUCATION CORE VALUES

Core Values

 

 

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2012 Baldrige Education Criteria Item 7.4 Leadership and Governance Outcomes