Distinctions:
7 years
working with Quality Gurus: Dr. Edwards Deming and Dr. Armand Feigenbaum
and others
Work History:
Founder, President, CEO, and consultant 1991 to present
Ford Motor Company:
Manager Supplier Quality Management, Warranty, and Reliability
Paccar:
Corporate Quality
Director, Paccar includes Peterbilt, DAF, Kenworth
General Systems Company:
Integrated Management Systems Engineer
Education:
Masters degrees in Business and Engineering
Educator:
Adjunct Professor
Quality, Productivity, and Process Management, Seattle Pacific
University
Guest Lecturer
Graduate Business School of Economics, University of Chile, Santiago
Faculty Member:
University of Abu Dhabi Institute for Executive Development
Trainer
1,000+ seminars, workshops, assessment training sessions in 30+
countries
Instructor
Quality Control, Statistical Quality Control, Henry Ford Community
College
Professional:
Senior Member
American Society for Quality since 1979
Asian Pacific Quality Organization (APQO) Lead Assessor and Lifetime
Member
His Highness
Mohammed Bin Rashid Al Maktoum Dubai Business Award Juror
Asian
Productivity Organization (APO Tokyo) Technical Expert since
2004
Accenture Best Practices Award Judge
(previous)
KPMG Technical Advisory Committee Member
(previous)
Board Director Global Indian International School Centre for
Educational Excellence
Sample of Clients:
National Governments
Indonesia,
Malaysia,
United Arab
Emirates,
Thailand,
New Zealand,
Singapore,
Brunei
Darussalam,
Bahrain,
Chile,
United States
. . .
Public Sector
NASA,
Dubai Chamber
of Commerce,
PTT PLC
Thailand, US Dept. of Energy, Alaska Department of Labor,
PT TELKOM
Indonesia, New Zealand Dept. of Inland Revenue . . .
Private Sector Service
Lopez Group Philippines,
Air New Zealand,
Union
Pacific
RR,
Telecom
Malaysia,
Batelco,
Bahrain, American Express,
Telecom New
Zealand,
Agility Logistics Kuwait . . .
Private Sector Manufacturing
Xerox of Europe, Tata India, Boeing, Lopez Group Philippines, Pirelli Brasil, Italy, Kodak, Alfa Romeo-Fiat, 3M, IBM (United States and Europe), Ricoh Japan . . .
Health Care
Premier, Inc.,
Bronson
Healthcare,
SSH Healthcare
Saudi Arabia,
Association of Private Hospitals of Malaysia, International Society
for Quality in Health Care . . .
Education
US Army Management Staff College,
Bahrain Polytechnic,
Global Indian
International School,
University Teknologi Mara, Malaysia,
Universitas Pelita Harapan, Indonesia . . .
Core Competencies:
Assessment
Assessed management systems of 1,000+ organizations in 35+ countries;
Assessed 22 national quality/excellence award winners since 2007
Training
1,000+ seminars, workshops, assessment training sessions in 30+
countries with 20,000+ participants, 1,000+ CEOs/organization leaders
Presenting
Keynote speaker, conference and in-house presenter with a direct and practical style
Improvement Acceleration
Collaborative development and implementation of integrated processes and
systems as learned from the master:
Dr. Armand Feigenbaum
President, Total Quality Inc.
Email:
tqi@msn.com
Mobile: +1 425 444 4386