Paccar Excellence

Paccar: Peterbilt, Kenworth, DAF, and more

Paccar's Peterbilt, Kenworth and DAF Trucks have long symbolized the utmost in a quality reputation. It has been my pleasure to serve as the first Corporate Director of Quality at Paccar and to have introduced and implemented the Paccar Integrated Quality System (PIQS) as well as develop and launch the corporate supplier quality management department. The photo below shows Paul Steel (yellow shirt) at the Nashville Truck Plant during a quality day celebration in 1987.

Paccar Quality

Some organizations make excellence part of their culture and that can make work fun as shown above

Paccar has long been recognized for its unsurpassed quality reputation. Working there is the ideal environment for achieving customer-perceived excellence.

Paul Steel - White House

One of my best memories was the recognition Paccar generously offered in the article above


Baldrige Award performance excellence tools and resources from the most experienced source

Baldrige Improvement Tools and Resources





Core Values


Scoring System


Feedback Reports


Case Studies


Glossary of Terms




Criteria Templates


Winnersí Applications


Guides to Improvement


Metrics - Benchmarks


Best Systems & Processes


Baldrige Model


Core Competencies:


Accelerating Improvement




Speaking - Presenting




Site Visit Preparation


Aligning - Integrating


Special Focus:


National Award Programs




Health Care


Public Sector


Private Sector




MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel


Paccar Excellence