Quality Gurus
Quality Gurus association with Paul Steel
Dr. Armand Feigenbaum - Quality Guru and Paul Steel
Below is a cherished photo with my boss Dr. Armand (Val) Feigenbaum ("Total Quality" Guru). We are shown at Pirelli Brasil where I was project leader of Val's Total Quality Management System consulting project from February 1982 through March 1986.
Dr. Armand V. Feigenbaum (originator of "Total Quality Control") and Paul Steel (Project Leader) at Pirelli - Sao Paulo, Brasil 1982
I learned more during my five years working for Armand (Val) Feigenbaum than any other period in my life. He foresaw the future of total integrated systems of management and operational processes and put them into practice far before and beyond the accomplishments of his peer Quality Gurus. Having worked side-by-side from day one with Dr. Edwards Deming in launching and implementing his program at Ford and its 10,000+ suppliers and having interfaced extensively with Dr. Joseph (Joe) Juran and somewhat with Phillip Crosby, I am in a good position to make this judgment.
Dr. A. V. Feigenbaum's brilliance in transforming organizations to levels of unprecedented excellence using totally integrated systems of best process models is a perfect fit for any organization especially those using the EFQM or Baldrige Criteria.
More Quality Gurus
In addition to Dr. Feigenbaum, I am also proud of my association with Dr. Deming, Dr. Juran and Jim Harrington (standing behind Deming and in 2009 photo below) shown in this classic Quality Guru photo given to me by Juran family member Howland Blackiston (Juran Institute Co-Founder) in appreciation for my facilitating access to China's quality leader.
I am especially indebted to Dr. James Harrington for his strong support since we first met in Tehran (Click to see photo of us after our historic meeting with the Leader and Cleric of Iran's High Committee of the Iran Supreme Council). This memorable photo (above) was taken in May 2009 at his Harrington Middle East offices in Dubai.
The 2011 Asian Pacific Quality Organization (APQO) conference in in Singapore provided another welcome opportunity to be with Dr. James Harrington
April 2012 Global Excellence Conference in Dubai
Baldrige Award performance excellence tools and resources from the most experienced source
