Breaking Badrige
Baldrige Award Problems are getting worse . . . here's why:

April 2019: Baldrige health care winner Sharp sued by 81 women for secretly filming them undressed and unconscious
Flaunting the Overseers direction to simplify?: The 2019-2020 Baldrige (aka, Bloatrige) Criteria ballooned to more than 1,300 individual questions in an apparent effort to continue to prevent businesses from applying for America's 'premier' business award.
Baldrige was created as business award to improve America's competitiveness. With no business* applicants since 2013, has it become a total failure? This 30-year chart may hold the answer
Suppliers Deniers: When you allocate more than 99% of the results scoring weight to half of everything an organization needs to do to be successful and allocate less than 1% of the results scoring weight to the other half of everything they need to do, businesses abandon you - See "Smoking Gun Scoring Disparity Pie Chart"
Excellence 'Role Model'?: Montgomery County Public Schools (MCPS) District ranks 9th of 24 Maryland school districts. Did they 'game the Baldrige'? to win when they compared themselves to the 17th ranked district (Baltimore) and referred to it as a "Benchmark"? Did they really exclude approximately 70% of their students with the lowest scholastic performance from the key performance results as reported? . . . Tell me again, how did they get designated as a Baldrige Role Model?. Here's what we know and what we don't know . . .
Failure to fix Blatant Criteria Flaws
Has Baldrige abandoned its 'Systems Perspective' core value?: It has literally been removed from the Baldrige Framework. A brief summary of recent Criteria changes appears to definitively answer this question . . . see the summary
Has Baldrige Become Political?: How can the Baldrige Criteria improve American competiveness if the scoring apparently encourages outsourcing of the American workforce to foreign nations?
Baldrige has fallen out of favor internationally based on my work with more than 30+ national business excellence awards in the past 7 years . . . EFQM is now used by the majority of countries . . . three four times as many as Baldrige . . . and the free-fall continues . . . now a late 2015 independent study of award programs from more than 60 nations confirms these findings
"Bad Criteria will defeat a good quality award every time" . . . Guide to Determining if the Baldrige Criteria still make organizations more competitive
Product and Process Results Devalued: Product and Process Results were recently reduced 50 points (from 170 points to 120 points). This is 5% of the total assessment score gone. This is one of several actions taken to deemphasize products and processes which most (if not all) businesses see as counter-productive.
Financial and Market De-emphasis: Financial and Market Results scoring points decreased from 130 points when introduced to 90 points in 2015-16 Criteria. Again, this is contrary to how many (if not all) businesses think, manage, and act.
Good? but Certainly Not Great: None of the dozens of Baldrige Health Care winners are ranked as top tier health care organizations . . . RE: the ranking reports
Site Visit Training has been eliminated from Baldrige Examiner Training . . . for many of us, this was the most useful and engaging, and valuable training . . . maybe the Baylor Plano winner debacle would not have occurred? . . . See: Baldrige Site Visit Training No More
Baldrige winner accused in the deaths of thousands of pets . . . more on the lawsuit
Baldrige link to Ebola? . . .
Baldrige Award recall imminent?
Stunning Prolonged Decline of Business Participation in the Baldrige
Award
More than 20 million American businesses do not to
participate in the Baldrige Award which was created by President Reagan to be a
world-class business excellence award with the goal of improving America’s competitiveness. The Baldrige Program data-based graphic below shows “Zero Participation”
after strong initial participation.
Criteria flaws and
practicality-adverse complexity have long
been cited as major reasons for the sharp prolonged decline of business
participation.
The total Baldrige assessment points assigned to products and/or services have been sharply reduced ~50% over the years . . . this includes both the points for processes and for results
All businesses seek to improve their
competitiveness. The Baldrige Mission is to improve the competitiveness of
American businesses.
Baldrige-based improvement accelerated and made practical from the most experienced source
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Criteria Flaws |
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Baldrige International (30+ countries) |
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